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Credit Card Management Services, Inc. is a
fully licensed 501(c)(3), non-profit, credit
counseling agency whose mission is to provide
compassionate, professional debt management
counseling and education in an ethical manner
with efficient, timely and problem-solving
client support.
Since 1996, CCMS has helped thousands of
consumers gain financial stability through
credit counseling, personal finance education
and debt management solutions. Located in West
Palm Beach, CCMS provides our services to
consumers in over 40 states. CCMS prides itself
in being a customer-service oriented,
education-driven agency.
CCMS offers credit counseling, budget
analysis and personal finance education to all
consumers that seek our assistance. Consumers
that contact CCMS are directed to one of our
certified credit counselors who review their
unique financial situation. During this initial
counseling session a credit counselor will
review a client's current outstanding financial
obligations, both secured and unsecured, as well
as their monthly budget. Our counselors
carefully analyze and assess the client's
financial situation and recommend a course of
action that helps them meet their financial
needs.
CCMS provides debt management plans to those
clients that show significant need. The debt
management plan, in most cases, allows consumers
to reduce their monthly payments and interest
rates while giving them a fresh start on paying
off delinquent accounts. When combined with
effective credit counseling, a debt management
plan can provide consumers with the tools to
become and - more importantly- stay debt
free.
CCMS believes that a proactive approach to
education and counseling is the best approach.
In addition to providing credit and budgeting
counseling on an individual basis, CCMS also
participates in local housing fairs, credit
seminars and similar events to help promote
financial awareness. CCMS offers free, on-site
budgeting, personal finance and credit seminars
to local schools, community development
corporations and community groups in the South
Florida area.
Please visit the website at http://www.debthelper.com
Lisa was hired by CCMS in February, 2003 as a
customer service representative. She learned
very quickly and was a big part of the
renaissance of that department through hard work
and dedication. Lisa was selected for the
Counseling Department in the summer of 2003 and
in January, 2004 was promoted to her current
position as Counseling Manager.
As a counselor, Lisa quickly became a leader
and advocate for her clients. As manager, she
has organized the department to provide maximum
coverage and a new system where 94% of incoming
calls to the Counseling Department are answered
by a live person. Lisa also played a huge roll
in the design and feel of our website.
Despite her many assignments and projects,
Lisa always has time to work with her current
clients. She received many complementary client
testimonials concerning the professional
handling of the debt management program, but
more importantly praising Lisa's caring,
personal and caring touch.
Copyright 2004 Credit Card Management
Services, Inc.
llambert@debthelper.com
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